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Privacy Policy

Last updated: January 2026

1. Introduction

Cymply ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information when you use our website and services.

We comply with the General Data Protection Regulation (GDPR) and Cypriot data protection legislation.

2. Data Controller

Cymply Ltd is the data controller responsible for your personal data.

Contact: privacy@cymply.cy

3. What Data We Collect

Data Type Purpose Legal Basis
Business Information (name, address, phone) Display in directory to help users find businesses Legitimate interest
User Account Data (email, name) Account creation and management Consent / Contract
Reviews and Ratings Help users make informed decisions Consent
Usage Data (pages visited, clicks) Improve our services Legitimate interest
Business Claim Data Verify business ownership Consent / Contract

4. Business Data Sources

We collect business information from:

  • Publicly available websites and social media
  • Government business registries
  • Other public directories
  • Direct submissions from business owners

We only collect publicly available business information that businesses have already made public for commercial purposes.

5. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing based on legitimate interest

To exercise these rights, contact us at privacy@cymply.cy

6. Business Owner Rights to Removal

If you are a business owner and wish to have your business removed from our directory, you may:

  • Email removal@cymply.cy with your request
  • Use our Claim Your Business form to request removal

We will process removal requests within 14 business days.

7. Cookies

We use essential cookies for the functioning of our website. We may also use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

8. Data Retention

We retain business data for as long as it remains publicly available and relevant. User account data is retained until account deletion is requested. We may retain certain data for legal compliance purposes.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL/TLS encryption for data in transit
  • Secure cloud hosting with regular backups
  • Access controls and authentication

10. Third-Party Services

We may use third-party services for:

  • Hosting (Vercel/Cloudflare)
  • Analytics (privacy-focused analytics)
  • Maps (Google Maps API)

These services have their own privacy policies.

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

12. Contact Us

For any privacy-related questions or requests:

  • Email: privacy@cymply.cy
  • For business removal: removal@cymply.cy

Data Protection Officer

Contact our DPO at dpo@cymply.cy