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Privacy Policy

Last updated: May 2026

1. Introduction

Cymply ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information when you use our website and services.

We comply with the General Data Protection Regulation (GDPR) and Cypriot data protection legislation.

2. Data Controller

Cymply Ltd is the data controller responsible for your personal data.

Contact: privacy@cymply-cy.com

3. What Data We Collect

Data TypePurposeLegal Basis
Business Information (name, address, phone)Display in directory to help users find businessesLegitimate interest
User Account Data (email, name)Account creation and managementConsent / Contract
Reviews and RatingsHelp users make informed decisionsConsent
Usage Data (pages visited, clicks)Improve our servicesLegitimate interest
Business Claim DataVerify business ownershipConsent / Contract

4. Business Data Sources

We collect business information from:

  • Publicly available websites and social media
  • Government business registries
  • Other public directories
  • Direct submissions from business owners

We only collect publicly available business information that businesses have already made public for commercial purposes.

5. Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your data
  • Right to Rectification: Correct inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing based on legitimate interest

To exercise these rights, contact us at privacy@cymply-cy.com

6. Business Owner Rights to Removal

If you are a business owner and wish to have your business removed from our directory, you may:

  • Email removal@cymply-cy.com with your request
  • Use our Claim Your Business form to request removal

We will process removal requests within 14 business days.

7. Cookies

We use essential cookies for the functioning of our website. We may also use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

Marketing and Analytics Cookies: We use cookies and similar technologies (like pixels and tags) provided by third parties such as Google and Meta. These help us analyze platform traffic, measure the effectiveness of our campaigns, and serve relevant advertisements to you on other platforms. You can opt out of non-essential cookies at any time via our cookie consent settings.

8. Data Retention

We retain business data for as long as it remains publicly available and relevant. User account data is retained until account deletion is requested. We may retain certain data for legal compliance purposes.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL/TLS encryption for data in transit
  • Secure cloud hosting with regular backups
  • Access controls and authentication

10. Third-Party Services

We may use third-party services for:

  • Hosting (Vercel/Cloudflare)
  • Analytics (privacy-focused analytics)
  • Maps (Google Maps API)

These services have their own privacy policies.

11. Tracking Technologies and Third-Party Analytics

We use third-party tracking technologies, including Google Tag Manager, Google Analytics, and the Meta Pixel, to understand how users interact with our platform, improve our services, and deliver personalized advertising. These tools may collect data such as your IP address, device identifiers, browser type, and your interactions with our app (e.g., page views, button clicks). This data may be shared with these third-party providers. You have the right to object to this tracking and can manage your preferences through our cookie consent banner or your device/browser settings.

12. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us

For any privacy-related questions or requests:

  • Email: privacy@cymply-cy.com
  • For business removal: removal@cymply-cy.com

Data Protection Representative

Contact our representative at privacy@cymply-cy.com